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Cookies Policy

This Cookies Policy explains how Lets Lucky Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies do, the types of information they may collect, why they are used and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.

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About this policy

Lets Lucky Casino uses cookies and related technologies to help the website function, remember selected settings and provide a more consistent experience. These technologies may also help us understand how visitors use the website, identify technical issues and improve website content, performance and security.

Review contents

A cookie is a small text file or similar data item that may be stored on your computer, mobile phone, tablet or other device when you visit a website. Cookies can allow a website to recognise a device or browser during a visit and, in some cases, when you return later. Some cookies are placed by the website you are visiting, while others may be placed by service providers that support website functions.

This policy applies to cookies and similar technologies used on the Lets Lucky Casino website and related online services where this policy is displayed. The technologies used may change over time as the website, its features and supporting services develop. We may update this policy to reflect those changes.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information that we hold or receive. Where this happens, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

Types of cookies we may use

The cookies and similar technologies used on the website may be grouped into the following categories. A particular cookie may perform more than one function, and the availability of each category may depend on the pages and features you use.

Strictly necessary cookies

These cookies support essential website functions and may be required for pages, account areas, security features or other requested services to operate. They can help maintain a session, protect against certain security risks, remember basic technical settings and route website traffic. Because these cookies support core functionality, they may not be able to be disabled through the website preference tool.

Functionality cookies

Functionality cookies help remember choices you make, such as language, region, display or other settings. They are intended to make future visits more convenient and help provide features you have requested. If you reject these cookies, some preferences may need to be selected again and certain website features may not work in the same way.

Analytics and performance cookies

These cookies help us understand how visitors interact with the website. They may collect information such as the pages viewed, the time spent on a page, the links selected, the type of device used and whether an error occurred. This information is generally used in aggregated or statistical form to monitor performance, improve navigation and identify areas where the website can be made clearer or more reliable.

Advertising and preference technologies

Where used and where permitted, these technologies may help deliver content or advertising that is more relevant to your interests, measure the effectiveness of campaigns or limit how often an advertisement is shown. They may involve information about your browser, device, visit or interaction with online content. We do not treat advertising technology as a guarantee that all content will be personalised.

How cookies and similar technologies are used

Cookies may be used for several purposes connected with operating and improving the website. The purposes may include:

  • Keeping the website available and helping requested pages and services load correctly.
  • Supporting sign-in, account navigation, session management and other secure areas where those features are available.
  • Remembering settings and choices so that you do not need to provide the same information repeatedly.
  • Monitoring website performance, including loading times, broken links, error messages and general stability.
  • Understanding which pages, features and content are useful to visitors and where improvements may be needed.
  • Detecting unusual activity, helping protect the website and supporting fraud prevention and other security measures.
  • Measuring the reach and effectiveness of communications, promotions or online campaigns where such measurement is used.
  • Supporting customer service, technical assistance and the delivery of online features.
  • Helping us maintain a suitable online experience for Australian visitors and other users who access the website.

Information collected through cookies may include an IP address, browser type, device type, operating system, approximate location, referring page, pages visited, visit dates and times, interactions with website features and technical identifiers. The exact information collected depends on the technology and the settings of your device or browser.

We may use session cookies, which normally expire when you close your browser, and persistent cookies, which remain on your device for a period or until they are deleted. The retention period can vary according to the purpose of the cookie and the settings applied by the relevant service.

Third-party services, privacy and updates

Some cookies or similar technologies may be provided by third parties that help us operate, secure, analyse or improve the website. These providers may process technical or usage information in accordance with their own privacy notices and contractual arrangements. A third party may also set or read cookies when its content, tools or services appear on a page.

Third-party services may include website analytics, security tools, payment or account support functions, content delivery services and advertising or campaign measurement tools, depending on the features available at the time. The use of a third-party service does not mean that every visitor will receive the same cookies or content.

Information collected through cookies may be processed in Australia or another country where we or our service providers operate. Where information is handled outside Australia, appropriate measures may apply in line with relevant privacy requirements. For more information about the collection, use, disclosure and protection of personal information, please refer to the Lets Lucky Casino Privacy Policy.

Changes to this Cookies Policy

We may amend this Cookies Policy when our website, technologies, services or legal obligations change. The updated version will be made available on this page and will apply from the date it is published, unless a different date is stated. You should check this page from time to time so that you remain informed about how cookies are used.

Questions about cookies

If you have a question about this policy, your cookie choices or the handling of personal information, please use the available support or privacy contact process provided on the Lets Lucky Casino website. We will review enquiries in accordance with our applicable procedures and privacy obligations.